Gabriel
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Total activity17
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Last activity
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Activity overview
Latest activity by Gabriel-
Gabriel commented,
Hi Etienne, I see that you already received an answer in the private ticket you submitted to us. As mentioned on the ticket and also on this article: "You can create tickets for Facebook ads to res...
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Gabriel commented,
Hi Esther, If you send three emails to a single contact, the report will also count and includes the thread. So the answer is three, I hope this answer your question.
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Gabriel commented,
Hi Alan, Hello Alan, I know this is really frustrating. However, Zendesk is set up to automatically suspend anything that it suspects is coming from not-a-person. Out of office responses and read ...
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Gabriel commented,
Hi Alan, I'm so sorry to hear you're having trouble with Zendesk support addresses and marking those ticket as suspended.Our article about "What causes tickets to be suspended?" covers this case un...