Gaurav Parbat
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Total activity63
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Last activity
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Member since
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Followed by1 user
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Activity overview
Latest activity by Gaurav Parbat-
Gaurav Parbat commented,
Hello Everyone! I am excited to announce that Custom Ticket Statuses will be in a Limited Closed EAP starting mid-June, 2022 in production instances. We are looking for a small group of up to 200 c...
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Gaurav Parbat commented,
Official comment Hello Everyone! I am excited to announce that Custom Ticket Statuses will be in a Limited Closed EAP starting mid-June, 2022 in production instances. We are looking for a small group of up to 200 c...
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Gaurav Parbat created an article,
Removal of permanently deleted Ticket IDs
Announced on Removal May 13, 2022 June 13, 2022 This article is about the removal of permanently deleted ticket IDs This announcement answers the following questions: ...
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Gaurav Parbat commented,
Hi All, We are actively working on adding the ability to customize your ticket statuses. We are currently working towards a very small closed EAP this quarter and will open up the EAP to a larger a...
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Gaurav Parbat commented,
Official comment Hi Ryon, Thanks for the suggestion. I will take this up as a product enhancement on our side. I would also like to know if there are any scenarios where you would like to delete/remove tags through...
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Gaurav Parbat commented,
Hi Duckham, I agree with Amie's reasoning here. We are also planning on a new feature set that enables easier account configurations, which will allow you to run multiple departments in one single ...
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Gaurav Parbat commented,
Official comment Hi Aileen, We are considering modifying closed tickets and overhauling the tags management UI. Thanks for sharing your input. We have taken this feature request into consideration for our 2022 plan...
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Gaurav Parbat commented,
Official comment Hi All, This is an important area for us to work on. Thanks for sharing your input. We have taken this feature request into consideration for our 2022 plan. Thanks,Gaurav Parbat
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Gaurav Parbat commented,
Official comment Hi Sheldon, Thanks for sharing your input. We will take this feature request into consideration for our 2022 plan. Thanks,Gaurav Parbat
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Gaurav Parbat commented,
---User Research Invitation-- Hello Everyone! Custom Ticket Status has been a long outstanding request for Zendesk Customers. We would like to know how this would impact your Zendesk instance...