Gaurav Parbat
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Total activity62
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Last activity
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Activity overview
Latest activity by Gaurav Parbat-
Gaurav Parbat created an article,
Removal of permanently deleted Ticket IDs
Announced on Removal May 13, 2022 June 13, 2022 This article is about the removal of permanently deleted ticket IDs This announcement answers the following questions:...
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Gaurav Parbat commented,
Official comment Hi All, We are actively working on adding the ability to customize your ticket statuses. We are currently working towards a very small closed EAP this quarter and will open up the EAP to a larger a...
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Gaurav Parbat commented,
Hi All, We are actively working on adding the ability to customize your ticket statuses. We are currently working towards a very small closed EAP this quarter and will open up the EAP to a larger a...
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Gaurav Parbat commented,
Official comment Hi Ryon, Thanks for the suggestion. I will take this up as a product enhancement on our side. I would also like to know if there are any scenarios where you would like to delete/remove tags through...
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Gaurav Parbat commented,
Hi Duckham, I agree with Amie's reasoning here. We are also planning on a new feature set that enables easier account configurations, which will allow you to run multiple departments in one single ...
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Gaurav Parbat commented,
Official comment Hi Aileen, We are considering modifying closed tickets and overhauling the tags management UI. Thanks for sharing your input. We have taken this feature request into consideration for our 2022 plan...
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Gaurav Parbat commented,
Official comment Hi All, This is an important area for us to work on. Thanks for sharing your input. We have taken this feature request into consideration for our 2022 plan. Thanks,Gaurav Parbat
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Gaurav Parbat commented,
Official comment Hi Sheldon, Thanks for sharing your input. We will take this feature request into consideration for our 2022 plan. Thanks,Gaurav Parbat
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Gaurav Parbat commented,
Hi JJ, We are currently working on this feature. The link is still open for feedback and I encourage all customers to share their use cases. Custom Statuses does impact a majority of the modules an...
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Gaurav Parbat commented,
---User Research Invitation-- Hello Everyone! Custom Ticket Status has been a long outstanding request for Zendesk Customers. We would like to know how this would impact your Zendesk instance...