Gofran Shakair
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Last activity
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Activity overview
Latest activity by Gofran Shakair-
Gofran Shakair commented,
Hello Sun, Can you please share which Unity SDK version you are using?
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Gofran Shakair created a post,
I can not see a Unity Channel in the Admin Center?
Only during the early access program of the Unity SDK, we will be using the Android Channel in the Admin Center to create a Unity Channel and you can use the channel key in your app as normal. Here...
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Gofran Shakair created a post,
I used the classic SDK, how do I switch?
If you use our classic SDK, you will need to remove it completely from your Unity project and then install the new EAP package, everything you need is documented here.
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Gofran Shakair created a post,
Announcing the EAP for Zendesk SDK for Unity (Messaging)
Back in 2020, we launched our first Native Unity SDK. That SDK was designed to give you, our gaming customers, a quick and easy way to bring the power of Zendesk seamlessly in your games. Since the...
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Gofran Shakair created an article,
Release Notes Through 2021-02-19
Zendesk Mobile Updates SunCo SDK which includes: Android Version 8.2.0: Better Message Delivery tracking - enabling integrators to know when a message arrives on the device. We now return t...
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Gofran Shakair created an article,
Release Notes Through 2021-02-12
Zendesk Talk New Embedded Voice for Web Embedded voice for web enables businesses to add voice support in the form of a ‘Call’ button into their web experience. With Embedded voice, busine...
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Gofran Shakair created an article,
Apple UIWebView deprecation: Impact on Zendesk Unity3D plugin users
In the past, Zendesk provided a Unity3D plugin for integrating support capabilities into Unity-based mobile games and applications. The plugin was open-sourced by Zendesk in 2016 but Zendesk no lon...
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Gofran Shakair created an article,
Apple UIWebView deprecation: Impact on Zendesk Unity3D plugin users
In the past, Zendesk provided a Unity3D plugin for integrating support capabilities into Unity-based mobile games and applications. The plugin was open-sourced by Zendesk in 2016 but Zendesk no lon...
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Gofran Shakair commented,
Hello Amber, The SDK will use the device identifier to associate all subsequent requests from the same device with the anonymous user that Zendesk creates with the name "Mobile App User". if you...