Greg Katechis
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Total activity1495
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Last activity
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Activity overview
Latest activity by Greg Katechis-
Greg Katechis commented,
Hi Nawed! I haven't had a lot of time to play around with ZIS, however, I'm wondering if the issue has to do with the single quotes that you use in the "expr":key. Could you switch that to double q...
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Greg Katechis commented,
Hi Jamie! Try this link, Eric updated his GH profile, but this link should be the same otherwise!
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Greg Katechis commented,
Hi Mary! I just double checked our docs, because I was certain that was an available parameter and lo and behold, it's definitely not there. I dug around to see if this has been brought up before a...
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Greg Katechis commented,
Hi Patrizia! If you're just looking for ticket statuses, one easy way to do this is to utilize the preview ticket count endpoint. What this lets you do is set up a preview a view of what the number...
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Greg Katechis commented,
Hi Swapnali! The likely reason you're running into this issue is because you're using JQuery and we do not have that enabled by default in Guide anymore. Just take a look at this article to ensure ...
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Greg Katechis commented,
Hi Milad! If you're referring to this connector, this is actually something that Google has created, so we don't have a lot of insight into the inner workings of this. With respect to the root of t...
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Greg Katechis commented,
Hi Tomasz! We have received requests in the past to provide an API for this sort of metadata and it is on a roadmap, however it is not prioritized right now. I wouldn't feel comfortable saying that...
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Greg Katechis commented,
Hi Stephen! It's difficult to say what could be causing this issue with the information provided. I would recommend reaching out to our Advocacy team so that they can check the logs for your accoun...
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Greg Katechis commented,
Hi there! Could you give me a bit more information about the workflow here? Are you looking to send data from the nav bar to be immediately available in the ticket sidebar or are you trying to stor...
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Greg Katechis commented,
Hi Daniel! Our team actually built an example app that is close to this situation that you can look at in its entirety here. The specific stuff that you'll probably find useful is going to start on...