Hannah Meier
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Last activity
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Activity overview
Latest activity by Hannah Meier-
Hannah Meier commented,
Hello, I just wanted to check in and see if you were still experiencing these issues after the fix was released? If not, can you please gather some recent examples (after November 22) Best,Hannah
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Hannah Meier commented,
Hello Sara, Then you for reaching out to us. Sorry for the delay in response. However, I hope to have good news for you. This sounds like it was caused by an issue for which we've already deployed ...
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Hannah Meier created an article,
Explore recipe: Created tickets per month compared to the previous month
What's my plan? In this recipe, you will learn how to create a report that shows you the number of created tickets per month compared to the percentage of created tickets in the previous month. ...
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Hannah Meier created an article,
Why does the data in my report change over time?
Question Why did my data change for dates in the past? Each time I look at a report for a time period in the past, the data changes. For example, for the period of last month, the report showed a f...
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Hannah Meier created an article,
Explore recipe: Backlog tickets by month
What's my plan? In this recipe, you'll learn how to create a report that displays the number of tickets that were unsolved in your account at the end of each month. This article contains the f...
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Hannah Meier created an article,
Why does the Backlog dataset only show the Backlog recorded - Hour as 23?
Question Why does the Backlog dataset only show Backlog recorded - Hour as 23? Answer Because backlog data is captured on a per-day basis, it cannot be segmented hourly. The Backlog recorded - Hour...
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Hannah Meier commented,
Hello @..., You can do this by changing the last part of the formula, which formats the date. For example, if you want this formula to show the year and week number, you can change the formula to t...
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Hannah Meier commented,
Hello @..., As discussed previously, the "reset" button on the bookmarks is working as designed. The "reset" button on a bookmark resets all filters so that they no longer impact any dashboard filt...
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Hannah Meier commented,
Hello @..., You can do this by adding a pinned bookmark to your dashboard. Bookmarks interact with both live and not-live dashboard filters. For more information on using bookmarks with live dashbo...
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Hannah Meier commented,
Hello @..., There is a data threshold of 50,000 rows on the underlying SQL in Explore. Explore is only able to query 50,000 rows of data at a time and displays the Network Error if that limit is ex...