Hiedi Kysther
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Total activity102
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Last activity
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Member since
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Following0 users
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Followed by2 users
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Votes3
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Activity overview
Latest activity by Hiedi Kysther-
Hiedi Kysther commented,
Hi Ola Timpson, Due to the nature of your issue, I created a ticket on your behalf so we can troubleshoot this issue together. Please check your email for more information. Speak soon!
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Hiedi Kysther commented,
Hey Mack Briscoe, The article above is specifically for Chat. If you'd like to see multiple contact options with just one click away, you'll need to follow this article: How do I show the Web Widge...
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Hiedi Kysther commented,
Hey MatthewL, Currently the reporting tools available for Flow builder bot is in here: Analyzing your Flow Builder Activity . Our Developers are already aware of the demand for a more custom way of...
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Hiedi Kysther commented,
Hi Matty, I believe your issue is already addressed in the ticket you submitted with us. Should you need further assistance or have other concerns, please don't hesitate to reach out. We'll be happ...
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Hiedi Kysther commented,
Hi Matheus Tude Noleto, Due to the nature of your concern, I have created a ticket for you. Please wait for my update via email and let's continue our conversation there.
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Hiedi Kysther commented,
Hi Matheus Tude Noleto, Are you having issues setting up the omnichannel forwarding or setting up the trigger?
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Hiedi Kysther commented,
Hey Gabriel Horovitz, I see you already submitted a ticket related to this issue. My colleague will update you on this. So, please check your email for more information. Thanks!
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Hiedi Kysther commented,
Hi Emma Löfström, Is messaging enabled in your account? If not, kindly enable Messaging. To enable Messaging, you may check this article: Getting started with Messaging. Once Messaging is enabled,...
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Hiedi Kysther commented,
Hi Julien POIROT MCC Looks like you already submitted a ticket with us and a colleague of mine is already assisting you with your concern. Please check your email for more information! Thanks!
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Hiedi Kysther commented,
Hi Allen, There is no way to thread an SMS message to a ticket, it's not like email where there is extra information so you can thread it to the right ticket.The way the message is sent in the abov...