Hubert C

Total activity

21
Last activity

January 06, 2023 17:00
Member since

April 14, 2021 00:34
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Comments

Recent activity by Hubert C

Official comment
Hello Himanshu, Guide Lite does not include the functionality of submitting and tracking requests in the help center Customer Portal which is essentially ticket forms. For more information regardi...
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- Hubert C
- Created September 07, 2021 21:32
- 0 votes
Official comment
Hello Sunita, I am afraid this is working as design as specified in article Causes for ticket suspension. Out of office and vacation auto-generated response emails are suspended by our system. If y...
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- Hubert C
- Created August 09, 2021 20:41
- 0 votes
Official comment
Hello Jamie, I think our side conversation functionality will work for your workflow that you are trying to accomplish. Please refer to article Using side conversations in tickets and Using side c...
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- Hubert C
- Created July 07, 2021 21:45
- 0 votes
Thank you for this information!
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- Hubert C
- Created March 19, 2021 16:02
- 0 votes
Hello Aggelos! I understand you've chatted with our colleague regarding this issue and was able to resolve it on your own. If you have any tips on what you did to resolve it, we'd love to know!
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- Hubert C
- Created March 18, 2021 22:18
- 0 votes
Hello Devon, I am sorry but I am afraid the workflow you are trying to accomplish is not possible with Zendesk native functionality. I will mark this request as product feedback so our product team...
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- Hubert C
- Created March 10, 2021 23:20
- 0 votes
Hello Falko! I reviewed this article Using Zendesk Support advanced search and it specified the following in the " Searching by date and time " section: "Date property keywords - created, updated,...
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- Hubert C
- Created March 05, 2021 19:58
- 1 vote