
Jakub Konik
Senior Product Manager for Zendesk Sell
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Total activity57
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes2
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Activity overview
Latest activity by Jakub Konik-
Jakub Konik commented,
Thank you again Rafael Santos! Tobias Hermanns is this something that could be helpful? https://support.zendesk.com/hc/en-us/articles/4408843471642-Enabling-Article-Recommendations-in-Web-Widget-Cl...
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Jakub Konik commented,
Hey Rafael Santos thanks! OpenAI does not use any data coming from Zendesk to train their models. Hey Anton Maslov thank you! There's something like this for Chat: https://support.zendesk.com/hc/e...
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Jakub Konik created an article,
Announcing the summarization and text enhancing EAP
We’re excited to announce an early access program (EAP) for the summarization and text enhancing features, made in partnership with OpenAI, the company behind ChatGPT. What does this EAP include? ...
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Jakub Konik created a post,
Announcing the Summarization & Text Enhancing EAP
We’re excited to announce an early access program (EAP) for the Summarization & Text Enhancing features, made in partnership with OpenaI, the company behind ChatGPT. What does it include? Activati...
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Jakub Konik commented,
Official comment Hi everyone, quick update... we added new custom field types to trigger conditions and actions! This means we currently support: Single line text Paragraph text Number Dropdown Checkbox (new) Mult...
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Jakub Konik commented,
Hi everyone, quick update... we added new custom field types to trigger conditions and actions! This means we currently support: Single line text Paragraph text Number Dropdown Checkbox (new) Mult...
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Jakub Konik commented,
Hi Jena Keuler, this is per active recipients at any given time, pooled across all the users on your account. Example: If you have 10 users, then you have a total of 500 recipients available (10 us...
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Jakub Konik created a post,
5 tips to get started with sales triggers
Let’s see how you can use sales triggers to automate some of the repetitive manual activities you or your colleagues perform in Sell. A good set of triggers can lead to substantial time savings whi...
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Jakub Konik commented,
Hey everyone! Just wanted to let you know that the 1st batch of custom fields is available to everyone. This means: Single Line Text Number Dropdown CC Ranya
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Jakub Konik commented,
Hi Kate. Thank you for your honest opinion. All of these use cases make sense and are on our radar. Have you tried Automated Actions for the 3rd use case (task automation on deal stage move)? You ...