Jakub Konik

Senior Product Manager for Zendesk Sell

Zendesk Product Manager

Total activity

57
Last activity

June 02, 2023 11:22
Member since

April 15, 2021 15:17
Following

0 users
Followed by

1 user
Votes

2
Subscriptions

19

Activity overview

Latest activity by Jakub Konik

Jakub Konik commented, June 02, 2023 11:22
Thank you again Rafael Santos! Tobias Hermanns is this something that could be helpful? https://support.zendesk.com/hc/en-us/articles/4408843471642-Enabling-Article-Recommendations-in-Web-Widget-Cl...
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- Jakub Konik
- Created June 02, 2023 11:22
- 0 votes
Jakub Konik commented, June 02, 2023 11:15
Hey Rafael Santos thanks! OpenAI does not use any data coming from Zendesk to train their models. Hey Anton Maslov thank you! There's something like this for Chat: https://support.zendesk.com/hc/e...
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- Jakub Konik
- Edited June 02, 2023 11:16
- 0 votes
Jakub Konik created an article, May 11, 2023 15:45
Announcing the summarization and text enhancing EAP
1. Zendesk updates
2. Announcements
We’re excited to announce an early access program (EAP) for the summarization and text enhancing features, made in partnership with OpenAI, the company behind ChatGPT. What does this EAP include? ...
- Jakub Konik
- Edited June 01, 2023 17:10
- 10 followers
- 3 comments
- 0 votes
Jakub Konik created a post, April 28, 2023 10:46
Announcing the Summarization & Text Enhancing EAP
1. Community
2. Zendesk Support EAP - Zendesk & ChatGPT integration
We’re excited to announce an early access program (EAP) for the Summarization & Text Enhancing features, made in partnership with OpenaI, the company behind ChatGPT. What does it include? Activati...
- Jakub Konik
- Created April 28, 2023 10:46
- 11 followers
- 7 comments
- 1 vote
Jakub Konik commented, January 19, 2023 09:40
Official comment
Hi everyone, quick update... we added new custom field types to trigger conditions and actions! This means we currently support: Single line text Paragraph text Number Dropdown Checkbox (new) Mult...
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- Jakub Konik
- Created January 19, 2023 09:40
- 0 votes
Jakub Konik commented, January 19, 2023 09:39
Hi everyone, quick update... we added new custom field types to trigger conditions and actions! This means we currently support: Single line text Paragraph text Number Dropdown Checkbox (new) Mult...
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- Jakub Konik
- Created January 19, 2023 09:39
- 2 votes
Jakub Konik commented, January 12, 2023 10:57
Hi Jena Keuler, this is per active recipients at any given time, pooled across all the users on your account. Example: If you have 10 users, then you have a total of 500 recipients available (10 us...
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- Jakub Konik
- Created January 12, 2023 10:57
- 0 votes
Jakub Konik created a post, October 28, 2022 12:02
5 tips to get started with sales triggers
1. Community
2. Zendesk Sell Q&A
Let’s see how you can use sales triggers to automate some of the repetitive manual activities you or your colleagues perform in Sell. A good set of triggers can lead to substantial time savings whi...
- Jakub Konik
- Edited October 28, 2022 12:02
- 3 followers
- 0 comments
- 0 votes
Jakub Konik commented, October 26, 2022 14:45
Hey everyone! Just wanted to let you know that the 1st batch of custom fields is available to everyone. This means: Single Line Text Number Dropdown CC Ranya
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- Jakub Konik
- Created October 26, 2022 14:45
- 0 votes
Jakub Konik commented, October 26, 2022 11:49
Hi Kate. Thank you for your honest opinion. All of these use cases make sense and are on our radar. Have you tried Automated Actions for the 3rd use case (task automation on deal stage move)? You ...
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- Jakub Konik
- Created October 26, 2022 11:49
- 0 votes