Jakub Konik
Senior Product Manager for Zendesk Sell
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Total activity41
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Last activity
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Activity overview
Latest activity by Jakub Konik-
Jakub Konik commented,
Hi Ranya, first batch of custom fields (Single Line Text, Number and Dropdown) will be available within the next 1-2 weeks. They will be followed with Date, Paragraph, Multi Select and Checkbox cu...
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Jakub Konik commented,
Hi Ranya, yes! Custom fields will be added to Triggers within the next 3-6 weeks in the following batches: Batch 1: String, List, Number custom fields Batch 2: Date, Text, Multi-select list, Check...
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Jakub Konik commented,
Hi Massimiliano Meroni - PDI, we are continuously working on extending triggers capabilities and this includes time-based automations. Our next release will introduce Deal Score, Win likelihood and...
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Jakub Konik commented,
Lewis we are planning to include Subscriptions in Triggers, but I'm afraid not in the 2022. First we want to focus on Deals, Contacts, Leads (standard + custom fields for all of them), then Tasks, ...
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Jakub Konik commented,
Thank you for sharing Alex Vargas. Why would you like to create a Zendesk Support User after a Contact is created in Sell? What would this Zendesk Support User be used for? Thank you for kind words...
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Jakub Konik created a post,
Sales Triggers - we want your feedback!
Hi! If you have any feedback related to newly launched Sales Triggers this is the best place to share it. I'm the Product Manager assigned to this project and will be monitoring this thread and rep...
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Jakub Konik commented,
Hi Stephen Hamilton! Yes, it is available on the Tasks page. Select Tasks that you wish to Play, Mark as completed / incomplete, Reschedule or Delete, and then select one of the desired actions.
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Jakub Konik commented,
Official comment Hi Nick, thank you for your feedback. This is the right place to share it. I'm the Product Manager behind the Task Player and wanted to say that we are aware of this behaviour and are planning to t...
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Jakub Konik commented,
Hi Jay, I contacted you via email to get additional details as we couldn't reproduce this situation. Looking forward to your reply.
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Jakub Konik commented,
Hi @.... You can now open tasks without the task player by clicking on the secondary information underneath the task name. It works like this. As to bugs you mentioned we were unable to reproduce t...