James Hanley
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Total activity70
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Last activity
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Activity overview
Latest activity by James Hanley-
James Hanley commented,
Hey Ahmed Zaid, I can confirm there are some changes forthcoming with Custom Objects, and yes they will eventually be part of the Related tab. Hey Fiona, you've stumbled across another one of our b...
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James Hanley commented,
Hey Daniel, There might be a more knowledgable member of the community, or the Zendesk product team, on the Azure integration. I will focus on the automatic adding of users to organizations part of...
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James Hanley commented,
Hey Stacy, thanks for detailing your use case, it's very helpful. I'm not sure if this is suitable, but I'm wondering if Lookup Relationship Fields can help you here. As an example, you could setup...
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James Hanley commented,
Hey Simon, Zendesk doesn't send an email notification when a new user is created, however you should be able to achieve your outcome using our platform. For low code, admin friendly solution, both ...
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James Hanley commented,
Official comment Thanks Mark, I appreciate you confirming. I've marked this item as Not Planned so that fellow community members can see it and upvote. I definitely acknowledge there is a desire to add custom field...
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James Hanley commented,
Hey Ahmed Zaid, James here from the product team. At the moment the page is still in Beta, so it's missing some capabilities, such as setting end user access on the org. We're also evaluating some ...
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James Hanley commented,
Hey Mark Molloy, James here from the product team, thanks for your feedback. We don't have anything planned to enable configurable columns on the Organizations page just now, but it would be great ...
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James Hanley commented,
Hey Craig, James here from the product team. This should be achievable by searching using the following syntax in the search box; org_field_key:value This article should be able to give you some mo...
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James Hanley commented,
Official comment Hello Zendesk Community, I'm writing to you today to bring you an update on the progress of Organization Merge.After considerable effort, we have made the difficult decision to pause further develo...
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James Hanley commented,
Official comment Hello Zendesk Community, I'm writing to you today to bring you an update on the progress of Organization Merge. After considerable effort, we have made the difficult decision to pause further devel...