James Hanley
Zendesk Product Manager
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Recent activity by James Hanley-
Announcing General Availability of Sunshine Unified Profiles and Custom Events
Today we're excited to announce the General Availability of Sunshine Unified Profiles and Custom Events. Sunshine is our open and flexible CRM platform, that allows you to connect all your custome...
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Sunshine Profiles and Events EAP - v2 API launch
As Sunshine Profiles and Events prepares to move from Early Access to General Availability, we are making changes to our APIs to address customer feedback and improve the product. Today we are ann...
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Announcing General Availability of external_id identifier type in Sunshine Profiles and Events
Today we’re pleased to announce the General Availability release of external_id identifier type for Sunshine Profiles and Events. An external_id is used in Zendesk as an additional identifier such...