Jean-Charles Pascale
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Recent activity by Jean-Charles Pascale-
Hi Brian,Thank you the update. It would be against our policy for you to share with me the Authorization token, but thank you for the offer.From your update, I guess that the way you entered the a...
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Hi Brian, Thank you for this. I see you are getting an Unauthorized 401. This error appears when the authentication is simply wrong. If it was correct, but with the wrong rights (for instance, you...
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Hi Brian, I understand, but I just wanted to check that the endpoint was working properly via Postman.Did the call work via Postman with a GET method?Or do you get another error message? -JC
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Hi Brian, Could you please make sure that you are using a GET request?Please feel free to include the Endpoint in the screenshot if needed. Kind Regards,-JC
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Hi Brian,That is odd, as it seems to be working for me: Are you certain that your command is correct?Could you give it a try in Postman?The call says "unauthorized", are you an administrator on the...
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Hi Brian, when entering a second parameter, you have yo use a & to indicate that a second parameter is in the URL, not a "?".Your start_time is therefore currently being ignored. Could you try wit...
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Hi Ian, There is no way to send this information to the Slack thread in Slack. I think this is mainly due to the fact that even though the side-conversation is closed ("Marked as done"), sending a...
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Hi Florian, I have used the latest version of the application and was able to correctly change the email with the Select an Address application. Could you check that under Support > Admin > Email,...
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Hi Brian, Indeed, alt-text is not necessarily text that will be displayed when hovering over an image. Alt-text is text that will be displayed in place of the image if the image cannot be displaye...
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Hi Meeri, I seem to have an automatic sign-in after I sign in at least once.There is even a "Remember Password" option on the log-in screen if you have a Chat-Only account.Could you confirm whethe...