Jennifer Rowe
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Total activity1556
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Last activity
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Member since
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Following0 users
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Followed by35 users
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Votes184
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Subscriptions795
Activity overview
Latest activity by Jennifer Rowe-
Jennifer Rowe commented,
Hi Sierra CollinsYou must have Messaging enabled in your account. Otherwise you won't see the Omnichannel routing option.
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Jennifer Rowe commented,
Thanks for letting us know about the broken links, Kalle Windefalk.I've removed both links. They were pointing to very old, archived community posts. Thanks again for the heads up!
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Jennifer Rowe commented,
Correction: The Messaging dataset EAP that we posted earlier today is currently restricted and not taking new signups. We'll let you know if that changes. Sorry for the confusion!
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Jennifer Rowe commented,
Hi Maik Künnemann and Rafael Santos,So sorry for the confusion on the new trigger action and condition. Looks like there was a slight delay, so our timing was off with this What's New announcement....
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Jennifer Rowe commented,
Hi CJ Johnson Here's the announcement for malware scanning. Looks like the rollout is supposed to be complete this week. And I'm checking on the other question about up/down votes for you. Thanks!
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Jennifer Rowe commented,
Thanks for letting us know David Crowther. You are correct that the URL has a typo in it! We've fixed it in the article. The correct URL is: https://your_subdomain.zendesk.com/agent/admin/overview...
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Jennifer Rowe commented,
Oops! Fixed now. Thanks for letting us know, José Caldas!
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Jennifer Rowe commented,
Thanks for letting us know about the broken link, Matthew. I've updated it.
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Jennifer Rowe commented,
This article has been updated with the April 20th release notes for the Zendesk Customer Support experience. Thanks!
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Jennifer Rowe commented,
Thank you, Sean, for reporting this! It's fixed now!