Jennifer Rowe
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Total activity1613
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Last activity
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Activity overview
Latest activity by Jennifer Rowe-
Jennifer Rowe commented,
The 2023-05-19 release notes have been updated on May 22 with late additions for Guide.
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Jennifer Rowe commented,
Sorry about that mfg. Here is the correct link, and I'll update it above.Activating and deactivating the Zendesk Agent Workspace
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Jennifer Rowe commented,
Thanks for sharing this Explore recipe, Ahmed Zaid! Amazing.
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Jennifer Rowe commented,
Hey Dan Cooper! That sounds like a cool use case. Maybe you'd like to write it up as a tip, if it works out!? :) Good luck! Thanks!
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Jennifer Rowe commented,
This is great! Thanks for sharing this tip, Dan Cooper!
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Jennifer Rowe commented,
Hi Shana Blackstone, Yes, you are correct, it's the same feature. This What's New is a roundup of all the features released in the last month.
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Jennifer Rowe commented,
Hi Dominique Frossard, Thanks for including the screen shots, that's really helpful. You are clicking the settings icon in Support. The instructions say "In Guide, click the Settings icon..."To get...
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Jennifer Rowe commented,
Thanks for letting us know Mark. We'll get that fixed. In the meantime, here's the link you need:https://support.zendesk.com/hc/en-us/articles/4581766374554
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Jennifer Rowe created an article,
Checking your plan type
If you aren't sure which plan you're on, you can check your plan type in Zendesk. You must be an admin or account owner to view subscription information for your account. Viewing your plan To chec...
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Jennifer Rowe created an article,
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