Jennifer Rowe
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Total activity1582
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Last activity
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Activity overview
Latest activity by Jennifer Rowe-
Jennifer Rowe created an article,
Channels
Email Voice Messaging Live chat Bots and automation Web Widget
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Jennifer Rowe commented,
Hi Federico Vitale, Check out this article and see if it helps:Enabling anyone to submit tickets Let us know. And good luck!
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Jennifer Rowe commented,
Thanks for letting us know, Lila Kingsley! We'd get that fixed.
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Jennifer Rowe commented,
Hi Rebecca,We haven't published anything about the script we use and I don't know anything more about it. The person on our team who created the script is currently on leave, but I'll ask him to p...
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Jennifer Rowe commented,
These release notes have been updated with late editions from Support and Web Widget.
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Jennifer Rowe commented,
Hi Rebeca Hernandez I know you might not have dev resources to help with this, but just thought I'd mention that we run a script to update links in all our translations when we publish them. That's...
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Jennifer Rowe commented,
Hi @...You must have Messaging enabled in your account. Otherwise you won't see the Omnichannel routing option.
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Jennifer Rowe commented,
Thanks for letting us know about the broken links, Kalle Windefalk.I've removed both links. They were pointing to very old, archived community posts. Thanks again for the heads up!
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Jennifer Rowe commented,
Correction: The Messaging dataset EAP that we posted earlier today is currently restricted and not taking new signups. We'll let you know if that changes. Sorry for the confusion!
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Jennifer Rowe commented,
Hi Maik Künnemann and Rafael Santos,So sorry for the confusion on the new trigger action and condition. Looks like there was a slight delay, so our timing was off with this What's New announcement....