Jennifer Rowe
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Total activity1637
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Last activity
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Member since
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Followed by60 users
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Activity overview
Latest activity by Jennifer Rowe-
Jennifer Rowe commented,
Thanks, Kaitlyn Mace! We will update the article to specify that you need to open the profile in Support to change the default group.
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Jennifer Rowe commented,
Hi everyone, We had a late addition for the Mobile SDKs.
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Jennifer Rowe commented,
Excellent, Pedro Rodrigues! Thanks for sharing this.
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Jennifer Rowe commented,
Hi Andres, Thanks for letting us know. I've updated the pinterest link in the article. It should be: https://www.pinterest.com/zendesk/zendesk-help-center/ Thanks again for the heads up!
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Jennifer Rowe commented,
Glad to hear you got it worked out!
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Jennifer Rowe commented,
Hi Assen Gueorguiev!The default email notifications that go out for tickets are the same for admins and agents. There is a default trigger to notify all agents (and that includes admins) of new req...
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Jennifer Rowe commented,
Hi Steve Hodnett,You can create a custom implementation checklist. There's also a quick launch list if you're short on time. Be sure to see the full, annotated version of our Launch guide.Hope thos...
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Jennifer Rowe commented,
Glad you're excited about the webhooks release, Rafael Santos!Larry Click, the rollout for the views increase is ongoing through Oct 6th. You should see it in your account soon!
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Jennifer Rowe commented,
What!? Our triggers recipe reference was missing on our triggers resources list!? Oops. Thanks for sharing that, Brett. I've added it to the list!
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Jennifer Rowe commented,
Thanks for letting us know, Emily! Looks like the post has been archived. It was something new we were trying in community--a central place for all triggers questions--but it looks like it didn't r...