Jennifer Rowe
Zendesk Documentation Team
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Recent activity by Jennifer Rowe-
Knowledge Manager Roundtable: How do you create knowledge base content?
The Knowledge Roundtable is a group of Zendesk customers who have some responsibility for the process of creating and managing content at their companies. They will share their expertise on a spe...
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Discussion: How do you learn about Zendesk product updates?
Hi everyone! The Zendesk Product team wants to know how you currently learn about product updates and how you would like to learn about product updates, so we can improve the process. Zendesk pro...
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Decreasing ticket volume with automations and triggers
The Community Roundtable is a group of Zendesk customers who share their expertise on a specific topic. You don't have to be on the panel to participate! How to participate: Read the advice fr...