Jeremy R.

Total activity

162
Last activity

June 16, 2022 16:16
Member since

April 14, 2021 00:10
Following

0 users
Followed by

1 user
Votes

12
Subscriptions

100

Activity overview

Latest activity by Jeremy R.

Jeremy R. commented, June 16, 2022 16:16
Post-Mortem published June 16, 2022
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- Jeremy R.
- Created June 16, 2022 16:16
- 0 votes
Jeremy R. created an article, June 14, 2022 19:31
Service Incident - June 14, 2022 - Support | Multiple Pods - Agents unable to access the ticket editor
1. Zendesk updates
2. Service notifications
SUMMARY On June 14, 2022 from 17:39 UTC to 19:03 UTC, some Zendesk Support customers on multiple pods were unable to access the ticket comment editor. Customers who had private attachments enabled ...
- Jeremy R.
- Edited June 17, 2022 08:22
- 4 followers
- 1 comment
- 0 votes
Jeremy R. created an article, May 21, 2022 00:52
Service Incident - May 21st, 2022 - Chat | Multiple Pods - Live Chat Conversations not converted into Tickets
1. Zendesk updates
2. Service notifications
SUMMARY Between May 20, 2022 22:31 UTC to May 21, 2022 00:09 UTC, Zendesk customers using non-Agent Workspace Chat platform may have experienced live chat conversations not being converted into ti...
- Jeremy R.
- Edited June 02, 2022 13:07
- 2 followers
- 1 comment
- 0 votes
Jeremy R. created an article, April 19, 2022 20:32
Scheduled Maintenance - May 3-31, 2022 - WhatsApp Business API Clients
1. Zendesk updates
2. Service notifications
Zendesk will be performing scheduled maintenance on the WhatsApp Business API Clients hosted on our US platform. We have chosen to create multiple maintenance windows and spread the migrations expo...
- Jeremy R.
- Edited June 10, 2022 10:05
- 6 followers
- 0 comments
- 0 votes
Jeremy R. commented, April 13, 2022 17:45
Post-Mortem published April 13, 2022
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- Jeremy R.
- Created April 13, 2022 17:45
- 0 votes
Jeremy R. commented, March 29, 2022 17:05
Post-Mortem published March 29, 2022
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- Jeremy R.
- Created March 29, 2022 17:05
- 0 votes
Jeremy R. created an article, March 28, 2022 19:23
Unscheduled Maintenance - March 28-30, 2022 - WhatsApp Business API Clients
1. Zendesk updates
2. Service notifications
Zendesk will be performing unscheduled critical maintenance on the WhatsApp Business API Clients hosted on our EU and US platforms. We have chosen to increase the maintenance window duration to spr...
- Jeremy R.
- Edited April 01, 2022 08:41
- 3 followers
- 0 comments
- 0 votes
Jeremy R. commented, February 23, 2022 20:29
Post-Mortem published February 23, 2022
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- Jeremy R.
- Created February 23, 2022 20:29
- 0 votes
Jeremy R. commented, February 23, 2022 20:21
Post-Mortem published February 23, 2022
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- Jeremy R.
- Created February 23, 2022 20:21
- 0 votes
Jeremy R. commented, February 16, 2022 21:42
Post-mortem published February 16, 2022
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- Jeremy R.
- Created February 16, 2022 21:42
- 0 votes