Jessica G.
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Total activity346
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Last activity
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Member since
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Following0 users
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Followed by2 users
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Votes60
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Activity overview
Latest activity by Jessica G.-
Jessica G. commented,
All maintenance windows have been successfully completed. Thank you for your patience!
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Jessica G. commented,
Maintenance windows have been successfully completed. Thanks for your patience.
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Jessica G. commented,
This article has been updated to reflect the new Pod's maintenance window times added to the previously reserved date for contingency plans, May 30th. We appreciate your cooperation and understanding.
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Jessica G. commented,
Post-mortem published May 23, 2023.
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Jessica G. commented,
Post-mortem published May 23, 2023.
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Jessica G. commented,
Post-mortem published May 19, 2023.
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Jessica G. commented,
We have made slight updates to the time zones and time lengths of some of the windows above. Your feedback, patience and partnership are appreciated!
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Jessica G. created an article,
Service Incident - February 15, 2023 - Chat & Messaging | All Pods - User profile missing email or being duplicate
SUMMARY On February 15, 2023 from 05:17 UTC to 20:35 UTC, Zendesk Chat and Messaging customers may have experienced End-user emails were not populating correctly to their profiles after a convers...
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Jessica G. commented,
Postponed Scheduled Maintenance - February 26, 2023 | Jira integration Thank you for your patience and understanding!
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Jessica G. created an article,
Unscheduled Maintenance - February 10-12, 2023 | All Pods - Billing / Shopping cart unavailable
Zendesk will perform critical Billing maintenance which will prevent access to the shopping cart for all customers across all Pods, during the times listed below. Affected products: Admin Center - ...