Jillana Kelly

1. Objects and rules
2. ...
3. Workflow best practices and recipes
4. Workflow recipe: Creating an approval process between departments

I've added those images again, Ewa, thanks for letting us know :)

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• Jillana Kelly
• Created November 09, 2021 20:26
• -1 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - June 4th, 2021 - Support Issues in Multiple Pods

Postmortem published June 9, 2021.

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• Jillana Kelly
• Created June 09, 2021 20:39
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - May 19th, 2021 - Guide Errors on Pod 17

Postmortem published June 2, 2021.

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• Jillana Kelly
• Created June 02, 2021 18:45
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - April 14th, 2021 - Talk Issues on Pods 13 and 20

Postmortem published May 1, 2021.

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• Jillana Kelly
• Created May 01, 2021 19:13
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - March 23rd, 2021 - Regional Network Issues

Postmortem published March 26, 2021.

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• Jillana Kelly
• Created March 26, 2021 15:54
• 0 votes

1. Zendesk updates
2. Service notifications
3. Scheduled Maintenance - April 6 - 8th 2021- WhatsApp Business API Clients

This maintenance window has moved to April 6th - 8th at the times noted above.

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• Jillana Kelly
• Created March 17, 2021 15:51
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - March 12th, 2021 - Anonymous User Authentication Errors

Postmortem published March 16, 2021.

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• Jillana Kelly
• Created March 16, 2021 16:50
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - March 7th, 2021 - Network Connectivity Issues on Pod 15

Postmortem published March 10, 2021.

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• Jillana Kelly
• Created March 10, 2021 17:24
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - February 19th, 2021 - US Access Issues

Postmortem published March 2, 2021.

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• Jillana Kelly
• Created March 02, 2021 22:51
• 0 votes

1. Zendesk updates
2. Service notifications
3. Service Incident - February 10th, 2021 - Composer Issue

Postmortem published February 18, 2021.

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• Jillana Kelly
• Created February 18, 2021 21:49
• 0 votes