John Didday
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Last activity
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Activity overview
Latest activity by John Didday-
John Didday commented,
November 16, 2023 - This policy has been updated to reflect the coverage of Zendesk Messaging, Voice, and Platform functionality, and to reflect full coverage of Community Forums functionality.
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John Didday commented,
October 30, 2023 - this Policy has been updated to reduce the storage duration of the _zdshared_user_session_analytics cookie to 90 days.
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John Didday commented,
This policy has been updated to remove from scope legacy functionality no longer provided by Zendesk, and to reflect the full coverage of Zendesk Help Center Functionality.
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John Didday created an article,
Japan Telecommunications Business Act - Cookies Information
The Japan Telecommunications Business Act may require certain Zendesk subscribers in the telecommunications industry to disclose information about third-party cookies to their end users. Analytics ...
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John Didday commented,
This policy has been updated to add Zendesk Chat as Covered Functionality and to reflect the new availability of Hosting Help Center Attachments in any Zendesk region.
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John Didday commented,
March 14, 2022 - This Policy has been updated to add the ZD-bannerDismissed localStorage object.
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John Didday commented,
February 9, 2022 - This Policy has been updated to add the ZD-soundNotificationDisabledKey cookie.
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John Didday commented,
January 10, 2022 - These Supplemental Terms have been updated as described above. For reference, a previous version of the Supplemental Terms is also available above.
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John Didday created an article,
Supplemental terms: Zendesk's service-specific terms
We have updated these Supplemental Terms. If You are a new Subscriber, then these Supplemental Terms will be effective as of September 13, 2023. If You are an existing Subscriber, modifications to ...
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John Didday created an article,
Best practices for call recording
What's my plan? If you plan to record phone calls within Zendesk Talk, you will need to comply with applicable laws and regulations. Notice: This information is not legal advice. We recommend th...