Jonathan Aniano
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Total activity12
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Last activity
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Activity overview
Latest activity by Jonathan Aniano-
Jonathan Aniano commented,
Official comment Hello Zendesk Community! As always, I wanted to thank all of you for your feedback here in the community. I appreciate your candor, your detailed replies and your transparency with us as your trust...
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Jonathan Aniano commented,
Hi Everyone, It has been a while since I've commented, so I apologize for the gap in communications. I'd like to provide a quick update to everyone here. The Zendesk Bots team and I have been keepi...
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Jonathan Aniano commented,
Hi folks, I'm still watching and listening to this thread, I wanted to follow up with some replies here to the recent posters. Hi Admin redk (Borja), We are working on the details for most of the...
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Jonathan Aniano commented,
Hi Josef, Thanks for jumping in. 1. I was referring to the updated pricing for Flow Builder. 2. This is good feedback, I understand the scenario. We are analyzing data across thousands of customers...
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Jonathan Aniano created a post,
Regarding upcoming changes to Answerbot and Flow Builder
Hi everyone - I’m Jon Aniano, SVP of Product here at Zendesk.A few days ago, we posted an article in our Help Center about upcoming pricing changes to Answer Bot and Flow Builder. We got a lot of f...
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Jonathan Aniano commented,
Hi Onur - Consider your feedback formally submitted! Thank you for your comments. I've passed this along to the team and I know we are actually working through designs and solutions for all of thes...
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Jonathan Aniano commented,
Okay everyone. Thank you again for working with us as we adjust our process here. At this point, if you've requested an opt-out here or via a ticket to our Advocacy team, we will honor that reques...
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Jonathan Aniano commented,
Hello everyone, Quick note to all of you who have commented since my post. If you've submitted a ticket requesting to opt out of this set of activations and/or if you've posted here, I've had our t...
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Jonathan Aniano commented,
Hello Zendesk Customers, My name is Jon Aniano, and I run Product Management at Zendesk for the Suite. When it comes to the process being discussed here and our decision making around Agent Workspa...