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Josh Rosenthal
Joined Apr 14, 2021
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Last activity Oct 27, 2021
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Latest activity by Josh Rosenthal
Josh Rosenthal commented,
Community comment Discussion - Tips and best practices from the community
Hey Brad,
I did a little testing on this, and while I can't confirm when this changed, the satisfaction rating section in the CSAT email does not require users to log in seperately to rate or update the rating on their ticket from the email sent out.
Hopefully that helps clear up what the current behavior is!
View comment · Posted Dec 12, 2017 · Josh Rosenthal
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