
Jupete Manitas
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Total activity241
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Last activity
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Activity overview
Latest activity by Jupete Manitas-
Jupete Manitas commented,
Hi Derek, thanks for writing in! We can find the Search bar code under home_page.hbs template and you can add them after the search-full'. We followed ModeratorWes' tip and so far it is working on...
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Jupete Manitas commented,
Hi M Rogers, thanks for writing in! If this is regarding the Help Center Search and instance search, at the moment, there is no way yet to change the order of the article publication when making a ...
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Jupete Manitas commented,
Hi Caroline, thanks for writing in! You are now using the new Sell + Hubsport integration as announced last year? However, it looks like it is limited to the main features as described on the mark...
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Jupete Manitas commented,
Hi Austin, thanks for writing in! Appointments is not supported yet in the Sell REST API but the only endpoint available is to obtain the information. Here is: Appointments under Firehose API endp...
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Jupete Manitas commented,
Hi Daly, thanks for writing in! As far as we can see here. This notification status will appear if there is an active incident or degradation posted on your Atlassian Statuspage. Is it behaving di...
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Jupete Manitas commented,
Hello Lindsay, Currently, that functionality within Guide is not available, however, that could be a really good added feature for Team Publishing. As we checked, we have found similar requests ab...
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Jupete Manitas commented,
Hi Lindsay, thanks for writing in! What is available that we recommend in terms of guide collaboration is Team Publishing. With Team publishing, you can set up a workflow for new content collaborat...
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Jupete Manitas commented,
Hi Luca, thanks for writing in! We searched for other instructional resources or guides to start with but there is none as of the moment. Due to custom coding, this is something not supported but ...
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Jupete Manitas commented,
Yes, sorry for the confusion. We are also referring to the talk dataset. I'll be creating a ticket so we can discuss and check further this in the ticket. Thank you!
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Jupete Manitas commented,
Hi Steven, Thanks for writing in! At the moment, there is no option yet to prevent agents from transferring chats or messaging requests. As described in the article, agents can transfer the ticket ...