Hello Josh, thank you for writing in! Hopefully, Konstantin can provide additional inputs soon when replicating the tips or best practices. Given that this functionality is not native as one of the product features, our troubleshooting is limited but can be achieved through additional custom workflows. However, you may visit the steps provided by Dave from this another community post - One form - Multiple tickets. As commented by Dave:

One possible way to do this might be to create a Trigger that looks for these newly-created incoming tickets from your ticket form, that would use a webhook to call the Create Many Tickets endpoint in our API, and using Placeholders to supply information from the ticket to the API call. Here's some documentation that should be helpful:

Triggers resources (in case you haven't set up your own triggers before)

Creating webhooks in Admin Center

Zendesk Support placeholders reference

Create Many Tickets API endpoint

You can coordinate with your development team as requires customization or you can reach out to your AE if you want to hear more about our Professional Services as they can build custom apps or workflows for functionalities that are not native to Zendesk. We can see that you have created tickets about this so one of my colleagues will get in touch with you soon! Thank you!