Jupete Manitas
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Votes on activity by Jupete Manitas-
Hi Ahmed, thanks for writing in here! Yes, it should be possible to use one user's Sell number.
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Hi Lila, thanks for writing in! Yes, the workaround they are discussing is the IP indicated when you visit individual conversations under the History tab > user info in the chat dashboard which sho...
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Hi David, thanks for writing in! It looks like you have submitted a conversation and a colleague replied. As always, you can reply to the conversation with any follow-up questions. Thank you!
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Hi Michael, I'm afraid, there is no other way. Our documentation suggested using the exporting the theme or using style.css file and using curlybars expressions in HTML. Thank you!
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Hi Breanne, In Support, we’re happy to help demonstrate, troubleshoot, and ensure functionality of our default code. We’d be able to work through an issue or question with a specific part of our de...
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Thank you for your update, Tim! Yes, that is right, the thread ID is not yet possibly to be exposed. Appreciate your cooperation!
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Hi Tim, thanks for writing in! To confirm, you are going to send the side convo via email to your 3rd parties, is that correct? and how do you intend to expose the thread ID? However, upon testing,...
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Hi Jim, thanks for writing in! This feature is already enabled for new accounts but for accounts created before June 15, 2022, this is still optional if you want to use the simplified threading. It...
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Hi Ahmed, thank you for these screenshots. Please know that I have created a ticket so we can continue the troubleshooting. See you on that ticket. Thanks!
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Hi Ahmed, thanks for writing in! It looks like it is the same with Zoom where a link will be visible when you book a meeting outside Sell and syncs to your appointment app and calender in Sell. Is ...