Karun

Zendesk Customer Care

Total activity

30
Last activity

May 13, 2023 19:31
Member since

April 16, 2021 05:29
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11
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14

Activity overview

Latest activity by Karun

Karun created an article, April 06, 2023 07:18
How do I create a condition in the bot builder to check when no agents are available?
1. Bots and automation
2. Bots and automation advice and troubleshooting
Issue symptoms How do I create a condition in the bot builder to check when no agents are available? Resolution steps The bot builder has a step to check if the message came within or outside busin...
- Karun
- Edited May 11, 2023 12:31
- 2 followers
- 3 comments
- 0 votes
Karun commented, March 26, 2022 06:11
Hi Santiago Gandolfo!You can find the list of via types here: https://developer.zendesk.com/documentation/ticketing/reference-guides/conditions-reference/#via-types
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- Karun
- Created March 26, 2022 06:11
- 0 votes
Karun commented, April 12, 2021 16:48
Official comment
Hi Shivanshu, You can refer to this doc to Publish your app here: https://developer.zendesk.com/apps/docs/publish/partner_program_intro#publishing-your-app-in-the-zendesk-marketplace
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- Karun
- Created April 12, 2021 16:48
- 0 votes
Karun commented, February 03, 2021 04:39
Hi @... The requested functionality of showing group names (and organization names) instead of IDs is now live. We'd love your feedback. You can follow this thread for details on upcoming releases.
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- Karun
- Created February 03, 2021 04:39
- 0 votes
Karun commented, February 03, 2021 04:06
We have just updated our app and Now you are able to see Organization or Group Names in search/download instead of the IDs only.
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- Karun
- Created February 03, 2021 04:06
- 0 votes