Katarzyna Karpinska
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Total activity337
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Last activity
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Member since
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Followed by10 users
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Activity overview
Latest activity by Katarzyna Karpinska-
Katarzyna Karpinska commented,
Aaron Johnson Paul Watson,We found the issue in our code and it should be working as expected again. Thank you for raising this problem.
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Katarzyna Karpinska commented,
Aaron Johnson, that doesn't sound right, may I ask you to raise a ticket with support. We'll need to investigate the problem
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Katarzyna Karpinska commented,
Elizabeth Brown, I'm sorry I'm a little confused as to what is your actual question :) . As you can see in the image you shared we are not providing file names in the image src attribute anymore. T...
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Katarzyna Karpinska commented,
Aaron Johnson, you should be able to see all images that have been ever uploaded to guide (and that are not deleted) in the galleryAri, thank you for letting us know, we'll look into the ticket
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Katarzyna Karpinska commented,
Hi Elizabeth Brown, What you are describing has not been a Zendesk feature, but I saw on our Community that some of our users made similar customizations, maybe you've seen it there? However, we'v...
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Katarzyna Karpinska commented,
Tobias Grønbæk Melander, the new image gallery is available to all our customers on all plans.
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Katarzyna Karpinska commented,
Hi All, Thank you for your feedback. It's definitely a valid case and an improvement we'd like to include in our product sometime in the future. Unfortunately, at this time, we need to focus on oth...
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Katarzyna Karpinska commented,
Hi Farooq, Thank you for your feedback. Unfortunately, besides addressing security issues we are not planning to expand the notification functionality for articles in the near future.
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Katarzyna Karpinska commented,
Hi, I can confirm that adding predefined callouts is on our long-term roadmap. We'll start with the callouts added manually while creating content but we might explore their automation in one of th...
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Katarzyna Karpinska commented,
Hi Chandra Mullineaux and Randy Shore, I created a ticket for you where we'll follow up on your specific cases.