Kolten Kittleson
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Recent activity by Kolten Kittleson-
Temporary disablement of the Export Search Results API endpoint for some agents
Zendesk was recently made aware of a potential issue related to the private ticket group implementation and API requests made by agents using the Export Search Results endpoint (/api/v2/search/expo...
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Announcing the discontinuation of select Built-By-Zendesk apps
Announced on Discontinuation date July 10, 2023 January 10, 2024 Zendesk will be discontinuing the eight apps detailed below on January 10, 2024, because their existing capabilities have be...
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How can I resolve the error message "Failed to add team member. Please try again" when adding an agent to chat?
Question Why do I get the error Failed to add team member. Please try again. when trying to add an agent to the chat group? Answer The agent does not have Chat enabled in agent permissions within ...
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Announcing all Support apps to be responsive by default
Announced on Rollout date June 6, 2022 August 5, 2022 What's changing? With the release of context panel resizing, Zendesk introduced the flexible property in the app manifest file. Moving ...