Lauren Rogers
Zendesk Customer Care
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Last activity
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Activity overview
Latest activity by Lauren Rogers-
Lauren Rogers created an article,
When calling customers from Sell, why is the caller ID showing as spam?
Question When calling customers using my Sell Voice number, the caller ID name shows as spam when the customer receives the call. Why is this? Answer This is not an issue with Sell. Telephone carri...
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Lauren Rogers commented,
Hi Carlos, Sell does not have the ability to control the caller ID name that shows on your outgoing calls. The caller ID name is determined by the receiving number's telephone carrier. Telephone ca...
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Lauren Rogers commented,
Hi Alex, Yes Lydia is correct here. Smart Lists don't refresh automatically and you would need to manually refresh the page once a new lead is submitted. Let us know if you have any other question...