Love Penuliar

1. Community
2. Feedback - Ticketing System (Support)
3. Use ticket assignee ID as a placeholder

Hi, Charlie!A placeholder for the ticket assignee ID does exist. For the assignee ID placeholder, you can use {{ticket.assignee.id}}. The same information is listed in this article about Zendesk Su...

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• Love Penuliar
• Created November 08, 2021 12:43
• 0 votes

1. Explore
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3. Explore recipes
4. Explore recipe: Tracking ticket assigns across groups

Hi Glen - we will need additional information in order to assist with your query. I'll be creating a ticket for this and reach out to you on that ticket shortly!  Warm regards, Love Penuliar | As...

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• Love Penuliar
• Created July 19, 2021 11:02
• 0 votes