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Luiz Carlos Silva's Avatar

Luiz Carlos Silva

Joined Apr 16, 2021

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Last activity Jul 01, 2024

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ACTIVITY OVERVIEW

Latest activity by Luiz Carlos Silva

Luiz Carlos Silva created an article,

ArticleHelp with Web Widget

Question

Is it possible to delay the Web Widget (Classic) from popping up?

Answer

It's possible to delay the Web Widget from showing up after a specific amount of time by customizing the widget code.

To achieve this, use the hide command, and then use the show command of the Core API.

In the sample below, the widget is delayed for 60 seconds. Note that the time is in milliseconds.


If you use the Chat widget, see this article: Is it possible to delay the chat widget from popping up?

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee the code. Post any issues you have in the comments section or try searching for a solution online.

Edited Jan 23, 2024 · Luiz Carlos Silva

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