Marie Laurenza
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Recent activity by Marie Laurenza-
Official comment The capability currently exists to duplicate a Deal with all the custom fields in the form of the Clone Deal app that our team built and supports. Check it out here (in Zendesk Apps Marketplace). B...
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Official comment Hi Jason -- this capability currently exists in the form of the Clone Deal app that our team built and supports. Check it out here (in Zendesk Apps Marketplace). Best, -Marie
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Official comment Hi Roland, If you want to preserve past activity history for any user you should deactivate that user instead of deleting them. A help article that describes this in much more detail is here. -Marie
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Official comment Hi Gerry, I see that you have the Sell app installed in your Support account. For information on how to view or change the layout/order/visibility of apps in Support please see this article. Best, ...
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Official comment Additional Email fields can be created on Leads and Contacts and then emails to/from those email addresses will sync to Sell. Information on how to add a custom field is here.
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Official comment Hello, We appreciate your feedback. We just released a fix to the issue you reported regarding having to re-input information if the box is unselected. Hopefully this is a welcome update.Best,-Marie
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Official comment Hello all, Appreciate the feedback! I wanted to announce that we have recently added the functionality to allow Support Agents to choose the Sell Owner for the new Lead in Sell. Help Center article...
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Hello Mandy, Stephanie, and Jean-Sébastien, As mentioned in another thread, Sell just launched our first dataset in Explore (Zendesk's advanced reporting tool) and it provides the ability to build ...
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Hello Stephanie and Walter -- please check out Sell's integration with Mapsly! It is a rich and deep integration that should provide you with the functionality you are requesting. -Marie
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Hello Stephanie and Jordan, Sell just launched our first dataset in Explore (Zendesk's advanced reporting tool) and it provides the ability to schedule exports! We are committed to continuing to ex...