Marie Laurenza
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Votes on activity by Marie Laurenza-
Thanks for submitting this request to the public forum John! I look forward to seeing how many others upvote your request and tracking it with the hopes that we can build this functionality into th...
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Appreciate the product feedback Jay! Integrating Zendesk Talk with Zendesk Sell is definitely something we will do at Zendesk, the question is just how quickly we can do it and where it fits into t...
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Official comment The capability currently exists to duplicate a Deal with all the custom fields in the form of the Clone Deal app that our team built and supports. Check it out here (in Zendesk Apps Marketplace). B...
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Official comment Hi Jason -- this capability currently exists in the form of the Clone Deal app that our team built and supports. Check it out here (in Zendesk Apps Marketplace). Best, -Marie
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Official comment Hi Roland, If you want to preserve past activity history for any user you should deactivate that user instead of deleting them. A help article that describes this in much more detail is here. -Marie
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Official comment Hi Gerry, I see that you have the Sell app installed in your Support account. For information on how to view or change the layout/order/visibility of apps in Support please see this article. Best, ...
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Official comment Hello, We appreciate your feedback. We just released a fix to the issue you reported regarding having to re-input information if the box is unselected. Hopefully this is a welcome update.Best,-Marie
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Official comment Additional Email fields can be created on Leads and Contacts and then emails to/from those email addresses will sync to Sell. Information on how to add a custom field is here.
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Hi Taylor, Can you tell me more about why your team uses Notes to Log Calls in Sell instead of manually logging them as a Call? Is it because you want to use the Note Tagging feature that is curren...
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Hi Zarah -- we appreciate the feedback. We are committed to continuing to enhance voice options and functionality for Sell. It will be valuable to keep receiving feedback and votes so we can take t...