Mike dela Rosa
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Total activity147
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Last activity
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Member since
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Following0 users
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Followed by2 users
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Activity overview
Latest activity by Mike dela Rosa-
Mike dela Rosa commented,
Hi Efrat!Currently, the feature isn't available but you could provide product feedback here!
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Mike dela Rosa commented,
Hi There!The closest to your use case would be to create a custom form using our Zendesk APIs: Building a custom ticket form with the Ticketing APIYou'll be able to use your Zendesk fields when cre...
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Mike dela Rosa commented,
Hi Kimber!For now, there isn't a way to delay the image to show up. Sounds like a helpful feature to have and I would suggest submitting product feedback here: Giving product feedback to Zendesk in...
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Mike dela Rosa commented,
Hi Regis!Has the fields updated before? By any chance, was Microsoft able to provide any details or logs if they're seeing any errors causing the fields not to update?
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Mike dela Rosa commented,
Hi Carmelo!I created a ticket for you, I'll assist you there!
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Mike dela Rosa commented,
Hi Sandra!Have you enabled "Include unpublished posts" in your Facebook page settings? That usually fixes the issue for hidden posts.
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Mike dela Rosa commented,
Hi Reed! AFAIK internal tags isn't available yet but this is a neat feature to have, I would suggest submitting product feedback here: Giving Product Feedback at Zendesk in order for our team to ha...
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Mike dela Rosa commented,
Hi Phan!Hope you're doing well, you may hide the widget using this Zendesk Classic Widget code: Hide Zendesk Widget (Classic)
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Mike dela Rosa commented,
Hi Anton! Your dev team can create a webhook and use a trigger to activate the created webhook that would do what you're after: Getting started with webhooks
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Mike dela Rosa commented,
Hi Anne!If you're referring to a title of a field or anything related to a translation, we would suggest using Dynamic Content that also works for Zendesk Guide.