Miles Ilog
-
Total activity76
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes35
-
Subscriptions21
Activity overview
Latest activity by Miles Ilog-
Miles Ilog commented,
Hi Anna, You would be paying for the price of the inbound call when received plus the price of the outbound call when forwarded.
-
Miles Ilog created an article,
Error: Changes couldn't be published. Fix the errors and try again
Issue symptoms I am receiving the error Changes couldn't be published. Fix the errors and try again when attempting to publish a bot flow using the bot builder. How can I resolve this? Resolution s...
-
Miles Ilog created an article,
Error: Failed to update your WhatsApp profile
Issue symptoms How can I resolve the error: Failed to update your WhatsApp profile when updating my updating WhatsApp business profile? Resolution steps This error message typically means a value ...
-
Miles Ilog created an article,
When I try to update my email address the option is grayed out
Issue symptoms I can’t change the email address from my profile page. The option Edit email is grayed out. Resolution steps There are two ways to update your primary email address from your profile...
-
Miles Ilog commented,
Hi Felix, My colleague is already working on your inquiry. He'll reach out to you directly as soon as an update is available. Thank you.
-
Miles Ilog commented,
Hi Felix, Upon checking, a colleague is already working with you about this concern. We'll get back to you as soon as we have an update.
-
Miles Ilog commented,
Hi Jeremy, It's not currently possible to change the support address on a ticket via a trigger. The Select an Address app only functions when you have the Support agent interface open. The basic pl...
-
Miles Ilog created an article,
Can the bot builder display articles from a non-public help center?
Question I'm trying to select the option Show help center articles when adding a step in the bot builder but it's disabled. Is it possible to display articles from a non-public help center in the ...
-
Miles Ilog created an article,
Can I use my VoIP phone hardware with Zendesk Talk?
Question I currently have VoIP phone hardware that I'd like to use with Zendesk Talk. Is this possible? Answer Using VoIP phones with Zendesk Talk is not possible. However, if you have an existing ...
-
Miles Ilog commented,
Hi Blake, VoIP phone hardware like Polycom desk phones can't be used with Zendesk Talk. However, if you have an existing number on your VoIP phone, you may just forward the calls from your Zendesk ...