Miranda Burford
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Total activity267
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Last activity
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Member since
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Following0 users
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Followed by7 users
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Activity overview
Latest activity by Miranda Burford-
Miranda Burford commented,
Hi Fiona, The Web Widget code snippet is exactly the same and doesn't need to change. You simply need to switch on the toggles within Admin Center and change any Web Widget settings for messaging ...
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Miranda Burford commented,
Hi All, Good news! End user sound notifications are now live for all messaging customers! > Link to the help documentation If you're an existing messaging customer, you'll need to enable sounds wi...
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Miranda Burford commented,
Yes, the plan is to release before the end of the month. I will post in here as soon as it's available to customers. - Miranda.
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Miranda Burford commented,
Hi Brian, Thanks for your post! When you say 'Chat widget', are you referring to Web Widget (Classic)? Thanks for bringing these to our attention. I'll add these to our backlog but it's unlikely...
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Miranda Burford commented,
Hi All, You'll be pleased to hear that we have plans to introduce hide/show APIs within messaging in 2023. It's currently on the roadmap but I don't have information around timelines at this stage...
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Miranda Burford commented,
Hi All, The team is working on this right now. :) Unfortunately, we won't make the end of year date but we are planning to roll this out in January 2023. Thanks for your ongoing interest! - Miranda.
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Miranda Burford commented,
Hi Michael Jenkins, >Being able to have more control is a high priority for our widget. We have a footer banner that >we have on at all times and we can't use the widget as it blocks our banner. Wh...
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Miranda Burford commented,
Hi Andrew Mcgrath, I'm Miranda, the Web Widget PM here. I'd like to get some more information about the problem you're experiencing to see if we can help further. Are you using Web Widget (Classi...
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Miranda Burford commented,
Hi Shaikh Abdul Rahim, This is work-in-progress right now. I can't give you a release date but it will be released to customers before the end of the year. Stay tuned! - Miranda.
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Miranda Burford commented,
Thanks Walter. Appreciate the feedback. This is something that we are hoping to address in the future (no timeframes that I can provide at this stage though). - Miranda.