Miranda Burford
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Recent activity by Miranda Burford-
It isn't currently possible to change the font colour of the header title. Only the background colour of the header can be customised at this stage. I'll log this as a feature request and we'll c...
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Hi Mark, Unfortunately, it isn't possible to customise the 'Top results' string today. I'll log this as a feature request on our side for future consideration. Out of interest, what were you hopi...
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Hi @..., Thanks for your feedback on this. Much appreciated! I've passed this suggestion onto the team to consider in the future. - Miranda.
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Hi @..., >Hi. Trying to understand how to use jwt tokens with the web widget. Do I need one jwt for each >integration(support,guide,chat) signed with 3 different keys? Yes, that's correct. You'll...
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Hi @..., Unfortunately, we don't support the ability for end users to upload files/attachments as yet. It's on our roadmap for future consideration and will likely be released sometime around the ...
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Hi @..., Unfortunately, we don't support the ability for end users to upload files/attachments as yet. It's on our roadmap for future consideration and will likely be released sometime around the ...
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Hi @..., You should be able to enable messaging on a Suite trial account. If you haven't already, please try disabling & enabling Agent Workspace to see if that helps (that's worked for others). ...
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Hi @..., Thanks for your message. Unfortunately, it looks like we've got a typo in our developer documentation. Behind the scenes (within our code) we support tracking the 'Help Center V...
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Hi @..., 1. If you're using the Zendesk Web Widget today, there's no need to change the script in order to use messaging. You'll just need to enable it within your Admin Center. If you're hoping ...
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Hi @..., Not as yet but we are working on it. They should be available in the next couple of weeks! - Miranda.