Miranda Burford
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Recent activity by Miranda Burford-
Hi Alan Canode, Thank you for your feedback! We definitely agree with your suggestion and have included it within our backlog to address soon. Unfortunately, I'm unable to include an exact timefr...
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H Quân Vũ Thế, Thank you for your question. >>Now i have the same issue. Until when will this be supported? This is something we have on our roadmap but unfortunately, I am able to provide an exac...
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Hi Santiago Gandolfo, Thank you for your message. Unfortunately, I'm unable to provide an ETA on show/hide APIs at this stage. I've been taking note of the feedback provided and hope to be able t...
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Hi Alex Nehrkorn, Thank you for your question. Is there any way we can adjust the size of the widget? It blocks some of our UI and we want to make it a touch smaller. Not at this stage but it's...
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Hi Josh Dronzek, Thank you for your post. >>Horribly jumpy, the UI from a customer side kinda stinks. It moves super fast. Has anyone ever >>wrote into zendesk support using the bot? It flies all o...
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Hi oleh olehovich, Thanks for your post. Do you have an example Help Center article that you can share with me so we can investigate? - Miranda.
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Hi Arek, For now, we are continuing to support Web Widget (Classic) and don't have a deprecation date in mind. As of now, we are working extremely hard to close any major feedback gaps between Web...
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Hi Charlie, Thank you for your post. You're correct. Unfortunately, it isn't possible to hide the dropdown or set a default value for the dropdown at this time. This is a great feature request t...
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Thanks for sending that post, Daniel. Exactly what I was about to do! - Miranda.
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Hi Xin, That's correct. Authentication isn't currently supported within messaging but you can read more about our upcoming plans here, https://support.zendesk.com/hc/en-us/articles/4412967699098. ...