Miranda Burford
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Total activity311
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Last activity
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Member since
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Following0 users
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Followed by5 users
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Comments
Votes on activity by Miranda Burford-
Hi Morad Benmoussa, Thanks for following up! Is there any update to increase the number of drop down values beyond 20? I can it was mentioned 6 months ago that it was due to be released in a coupl...
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Hi @..., Unfortunately, we don't support the ability for end users to upload files/attachments as yet. It's on our roadmap for future consideration and will likely be released sometime around the ...
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Hi Brad Marshall, I'm assuming you're using Web Widget (Classic)? We have a Cookies API which allows you to disable cookies, https://developer.zendesk.com/api-reference/widget/settings/#cookies. H...
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Hi Lúcia Mees, Jumping in for Mick here. End user authentication for messaging has now been released (as of January 25th). More info can be found here. - Miranda.
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Hi Bram Goossens, Is it possible to disable the chat bot in the messenger? No, this isn't possible today but it's something that we are hoping to support in the future. Would you mind sharing mo...
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It isn't currently possible to change the font colour of the header title. Only the background colour of the header can be customised at this stage. I'll log this as a feature request and we'll c...
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Hi @..., Thanks for your message! Specifically I would still like to set the color and offset as defined here https://developer.zendesk.com/api-reference/widget/settings/#color Unfortunately, the...
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Hi @..., Not as yet but we are working on it. They should be available in the next couple of weeks! - Miranda.
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Hi @..., Good timing! We are actually very close to releasing support for end user file & image uploads. This will be made available within the next 2-3 weeks. Stay tuned! - Miranda.
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Hi @..., You should be able to enable messaging on a Suite trial account. If you haven't already, please try disabling & enabling Agent Workspace to see if that helps (that's worked for others). ...