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Nick Olson

Joined Apr 16, 2021

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Last activity Apr 12, 2022

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Latest activity by Nick Olson

Nick Olson commented,

CommentMetrics, attributes, and filters
Hi there!

Thanks for reaching out! Could you elaborate on what aspect of the data is showing as incorrect? Which ticket channels are you looking to report on total number of agent public replies for? Also, which recipe are you referencing so I could take a closer look at where there may be potential discrepancies?

I'm looking forward to your reply!

Regards,

View comment · Posted Nov 16, 2021 · Nick Olson

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