Nicole Saunders
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Total activity2835
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Last activity
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Member since
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Following0 users
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Followed by4 users
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Votes752
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Subscriptions1217
Activity overview
Latest activity by Nicole Saunders-
Nicole Saunders commented,
Hi Gary - We are unable to answer billing questions in the community, as doing so requires account-specific information. You will need to contact Zendesk Customer Support to resolve this issue.
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Nicole Saunders commented,
Thanks for sharing your feedback, Sharon! I would recommend posting it in the product feedback topic in the community, which is our official intake for feedback on our products. Product managers fo...
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Nicole Saunders commented,
CC account owner. Below is the account owner: Account Owner: Check out the following article for more info on the Product Feedback workflow: https://support.zendesk.com/hc/en-us/community/posts/440...
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Nicole Saunders commented,
Hi Nathan - We will check in with the product manager for this request. It's only received 1-2 votes/comments a year, and isn't one of the more highly requested features, which may be why it hasn'...
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Nicole Saunders created a post,
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Nicole Saunders commented,
Hi Sagar - It looks like you received an answer from our developer support team on one of your other posts: https://support.zendesk.com/hc/en-us/community/posts/4412619803802-Outlook-forward-to-Ze...
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Nicole Saunders commented,
Thanks for the head's up, CJ. This should now be fixed.
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Nicole Saunders commented,
The official feature request to change the functionality to allow editing of closed tickets can be found in the community here: Feature Request - Ability to edit closed ticketsThe product manager r...
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Nicole Saunders commented,
Hi Soumaya, As Brett suggested in his response to Dareal, one possibility is that this issue is being caused by a browser extension. The first troubleshooting step to take is to test whether this i...
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Nicole Saunders commented,
Hi Abed - I'm not the product manager, so I'm not the person who can make that decision. The way these forums are used by our product teams is that they read through all of the requests, and look f...