Nicole Saunders
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Total activity3875
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Last activity
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Followed by15 users
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Activity overview
Latest activity by Nicole Saunders-
Nicole Saunders commented,
Hey Jack - You can add this suggestion to the feedback forum for the ticketing system. Here's information on how to write an effective feedback post.
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Nicole Saunders created a post,
Spain Zendesk User Group February meeting: Measuring the maturity of your Zendesk account
The Spain User Group's February meeting is coming up on February 16. This month's discussion topic is how to measure the maturity status of your Zendesk account. The group also plans to cover some ...
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Nicole Saunders created a post,
Community Managers User Group February meeting: Digital experience strategies
The Community Managers Zendesk User Group February meeting is coming up, and the topic of discussion this month will be digital experience strategies. Inspired by some of the topics covered in Zend...
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Nicole Saunders commented,
Hi CJ - Thanks for bringing this issue with our process to our attention. We'll look into what's going on. In general, feature requests should never be marked as "Answered," That tag is reserved f...
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Nicole Saunders commented,
Thanks for sharing that answer, Samuel!
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Nicole Saunders commented,
Hi Erin, Bulk archive is not an out of the box functionality for Gather. There is a topic ID endpoint in the Help Center API, so you could probably have someone write a script that could change the...
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Nicole Saunders commented,
Hey Alex! Yes, this event was recorded. You can follow the link in Brett's comment above, or in my official comment at the top.
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Nicole Saunders commented,
Jumping into confirm that what Vlad is suggesting is correct. So, yes, you can create a discussion topic in the community, and then limit the visibility of that topic to a user segment. You would p...
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Nicole Saunders commented,
Official comment Hi Lucy, I checked in with the product team, and they said that no changes have been made to the community post editor in about 8 years, and they don't believe that re-sizing images was ever availa...
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Nicole Saunders commented,
Thanks Joel, once again, appreciate the detailed feedback. This is an experience I've been concerned about for awhile, but you're the first end-user to mention it. We definitely have some goals to ...