Nicole Saunders
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Total activity3636
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Last activity
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Member since
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Following0 users
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Followed by13 users
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Votes1221
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Activity overview
Latest activity by Nicole Saunders-
Nicole Saunders created a post,
How to ask a question in the Zendesk Community
You have questions - and the community has answers - but only if we can understand what you're asking. Here are some quick tips and best practices for writing an effective community question: Giv...
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Nicole Saunders commented,
Hi Jordan - Community posts are user-generated content, so they aren't controlled or edited the way that product documentation and knowledge base articles are. Typically, the posts are current whe...
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Nicole Saunders commented,
Hi Elana, The badge functionality currently does not have or allow for any automation. It's a request we've given to the product team ourselves, but it is not currently on the roadmap for developm...
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Nicole Saunders commented,
Hi Brian and Walter, Thanks for your post. According to our product teams, there are not currently plans to develop a dark mode for Zendesk. While it has been a long-standing feature request, it's ...
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Nicole Saunders commented,
Thanks for sharing your feedback, everyone. Ethan Smith Dave and I are both community managers here at Zendesk. We facilitate and moderate the conversations that happen in the forums, among other t...
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Nicole Saunders commented,
Thanks for posting this feedback, Matt. If other users have similar needs, please be sure to up-vote Matt's post, and add any details in the comments below.
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Nicole Saunders commented,
Jose, we don't have an ETA announced yet. Since the feature is expected to be in beta (EAP = "Early Access Program") this month, they will need to see what the feedback from that is before they can...
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Nicole Saunders commented,
Thanks for sharing that feedback, Ben.
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Nicole Saunders commented,
Hi all - Apologies that this wasn't shared sooner, that definitely should have happened before, but here is the official feature request for the ability to edit closed tickets: Feature Request: A...
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Nicole Saunders commented,
Hi CJ - Thanks for sharing this feedback and for using the feature request template. We'll make sure the PM is aware of your request, and encourage others who like CJ's idea and would like to see s...