Nicole Saunders

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We're launching a new Zendesk User Group for customers in Canada! Join us for the first Canada User Group event on Friday, June 30.  We will do some meet & greet and discuss Customer Empathy and it...

• Nicole Saunders
• Created June 29, 2023 14:51
• 2 followers
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Join us for the next virtual meetup of the Zendesk SMB User Group, coming up on Friday, June 30 at 11:00am CDT. Artificial intelligence (AI) is revolutionizing the way small businesses communicate ...

• Nicole Saunders
• Created June 29, 2023 14:28
• 1 follower
• 1 comment
• 1 vote

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Chris Karp, Chief Customer Officer at Auctane, will share his approach to scaling a consistent customer experience across departments in a rapidly growing organization at our next CX Moment, coming...

• Nicole Saunders
• Edited June 29, 2023 14:25
• 1 follower
• 0 comments
• 1 vote

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We are excited to invite you all to the next installment of our Zendesk Developer User Group coming up on Friday, June 23 at 1:00pm CT.  In our last meeting, there was a lot of desire for cover...

• Nicole Saunders
• Created June 22, 2023 16:24
• 1 follower
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• 1 vote

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This morning, we announced Zendesk’s acquisition of Tymeshift! Many of you in the Zendesk Community already know and use Tymeshift, but for those of you who don’t, Tymeshift is an AI-powered solut...

• Nicole Saunders
• Created June 22, 2023 13:07
• 4 followers
• 3 comments
• 1 vote

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Apps are a great way to extend Zendesk and customize it to best work for you. Curious about what apps are out there and how others use them? Have you found something useful you'd like to share?  Jo...

• Nicole Saunders
• Created June 20, 2023 22:06
• 1 follower
• 0 comments
• 1 vote

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Join us for the June 2023 Zendesk Administrator User Group Meeting! Whether you are a part-time, full-time, or no-time Zendesk Administrator, this is the user group for you. We welcome everyone int...

• Nicole Saunders
• Created June 20, 2023 22:03
• 1 follower
• 0 comments
• 1 vote

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June is full of opportunities for you to connect with other Zendesk users to share knowledge and ideas. Here's a list of all of the upcoming events, webinars, and User Groups for Zendesk customers ...

• Nicole Saunders
• Edited June 05, 2023 19:22
• 1 follower
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• 1 vote

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Hello, Zendesk Community! I am so excited to share that Zendesk has launched a new podcast, which we're calling "Conversations with Zendesk" - hosted by me! I hope you'll join me as I have insightf...

• Nicole Saunders
• Edited May 23, 2023 19:50
• 5 followers
• 0 comments
• 1 vote

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2. Announcements & Events

The Washington, DC User Group will be hosting a virtual meetup on Thursday, May 25 at 1pm ET to discuss topics from the recent Zendesk Relate event. If you missed Relate, you can catch the keynote ...

• Nicole Saunders
• Created May 19, 2023 18:28
• 1 follower
• 0 comments
• 1 vote