Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Total activity4368
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Followed by19 users
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Votes on activity by Nicole Saunders-
Community Managers User Group February meeting: Digital experience strategies
CompletedThe Community Managers Zendesk User Group February meeting is coming up, and the topic of discussion this month will be digital experience strategies. Inspired by some of the topics covered in Zend...
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It's Zendesk Community Day 2022!
CompletedToday's the Day! Join us for What's New + Community Day for live networking, where you’ll be able to connect with fellow Zendesk users from all over the world. You’ll also get a chance to sit do...
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The Virtual Lobby for Community Day is now live!
CompletedZendesk Community Day is coming up, and we've prepared a cool interactive experience for you. Head on over to the Community Day Virtual Lobby to post your nametag, check out who else is attending, ...
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Don't miss Zendesk's Next Big AI Drop
Join our virtual product reveal to learn about our new generative AI capabilities—and how they’re impacting CX, EX, and data security.Get the latest news and announcements on Zendesk AI, includin...
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Democratizing Creativity through AI with the New Yorker's Matthew Hutson - Conversations with Zendesk podcast - episode 8
On the Conversations with Zendesk podcast, we've talked about a lot of the great things that AI will do for businesses and CX. In the latest episode, we broke new ground and got into some of the wa...
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Upcoming Event: A CX Moment with Recharge - August 24, 2023
CompletedNext week, Zendesk will host a 30-minute rapid-fire conversation with Zendesk’s Roisin Hunt and Ty Bailey, Vice President of Services at Recharge Payments. They will discuss how to: ...
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Why self-service and the employee experience drive cost savings, with Virgin Pulse's Michael Pace - Conversations with Zendesk podcast - Episode 7
The latest episode of the "Conversations with Zendesk" podcast is now available! In this episode, I interviewed Michael Pace, Vice President of Global Member Services and Operations at Virgin Pulse...
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How an iconic luxury retailer embraced phygital experiences, with Liberty London’s Ian Hunt
Episode 6 of the 'Conversations with Zendesk" podcast is live! In this episode, I interviewed Ian Hunt, Director of Customer Services and Procurement for Liberty London, one of the oldest luxury re...
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D.C. User Group meetup - July 19, 2023 - Open Q&A
CompletedOur July 2023 D.C. User Group Session will be on Thursday, June 20 at 1pm ET. We'll be hosting an open Q&A session on any Zendesk topic you'd like to discuss and get feedback on from other users.RE...
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Admin User Group meetup - July 19, 2023 - Managing Users
CompletedJoin us for the Summer Camp 2023 Zendesk Administrator User Group Meeting! Whether you are a part-time, full-time, or no-time Zendesk Administrator, this is the user-group for you. We welcome every...