Nicole Saunders
-
Total activity4127
-
Last activity
-
Member since
-
Following0 users
-
Followed by17 users
-
Votes1501
-
Subscriptions1414
Articles
Votes on activity by Nicole Saunders-
BIG NEWS! 🤩 We are partnering with LinkedIn Learning to offer a Zendesk Customer Service Professional Certificate
The new Zendesk Customer Service Professional Certificate is now available to subscribers of LinkedIn Learning. 🎉 It features six interactive courses in a variety of formats, providing agents with ...
-
Best practices for managing your Gather community
What's my plan? When you first launch a community with Gather, we recommend that you follow some basic steps and enable certain features to help you to guide your users and make managing your com...
-
May 2023 Zendesk User Groups and community events
There's a LOT going on in May, with the return of Zendesk Relate, our annual conference, several new and ongoing User Group meetups, and a big Community Event that will take a deeper look at the Ze...
-
Join us for the virtual broadcast of Zendesk Relate 2023
Relate is back and you can join - right from the comfort of your home office or living room. Join us online, as we renew our focus on the next—and most notable—season of customer service. In the...
-
Community event: How to deliver conversational experiences with the Agent Workspace
Learn how to prepare you and your teams for a seamless transition to the Agent Workspace. This event will provide actionable insights - especially for our chat customers - as our panelists dive in...
-
What's New + Community Day November 9
Today's the Day! Join us for What's New + Community Day for live networking, where you’ll be able to connect with fellow Zendesk users from all over the world. You’ll also get a chance to sit down ...
-
Attend a Zendesk User Group - April 2023 meetups
Zendesk User Groups are ongoing meetups led for users, by users, and they're the best way to connect with and learn from other Zendesk Users. Group chapters may be based on a location, a role, or a...
-
Giving Product Feedback at Zendesk
No one knows our products better than you, our users. We love hearing about how you use our tools and what you think would make them better. When you run into something that doesn't work quite the ...
-
How do I use @mentions in Zendesk Gather?
Question How do I use @mentions in Gather? Answers How do I turn @mentions on? You can turn @mentions on or off in Gather settings. This feature is enabled on all accounts by default. To use @ment...
-
How can I bulk delete closed tickets?
Question I have a large number of closed tickets that I want to delete. How can I bulk delete closed tickets? Answer Use the bulk delete tickets API endpoint to delete closed tickets. This process...