Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Total activity4359
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Recent activity by Nicole Saunders-
Hi all, Here's the official feature request thread for this functionality: Allow articles to be posted to multiple sections This is where the product team will continue to provide updates on the re...
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Official comment There's another, larger thread for this request here: Notifications for when a Salesforce integration data sync failsWe're going to close this one for comments and aggregate feedback and votes there.
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Hi Tina, Thanks so much for your feedback. However, the product manager for Gather has let us know that subtopics are not planned for development, and workarounds will continue to need to be used.
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Hi Carmen, There is a way to do it. Please see the discussion in this community thread for the details on how to get comments to thread on Facebook: Facebook Comments
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Thanks for sharing all of those insights, Mark!
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Thanks for sharing that resource, Patrick Morgan!
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Hi Jake - Thanks for asking! Here's the official feature request for bulk deleting users: Bulk end user deletionI am not seeing a feature request around bulk deletion for organizations, so if you'd...
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In the meantime, I was pointed to this extension that might be a helpful interim solution for some users: Notify-me for Zendesk
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Hi Ulises, I'm not the product manager - I oversee the community - so I can't speak to what has or hasn't been decided regarding this feature. But, it does look like we're overdue for a PM to join ...
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Hey Matthew, I don't think this is one the community is going to be able to help with. Have you tried contacting our support team about this issue? Here's how to contact Zendesk Customer Support