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Nikita Zdanov
Joined Apr 16, 2021
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Last activity Feb 28, 2024
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Latest activity by Nikita Zdanov
Nikita Zdanov commented,
Great to hear it, Adam!
As part of the revamp, we rebuilt the foundation of the integration - meaning it will be easier for us to continue improving it. Please be on the lookout as we focus on making the integration even better in the coming quarters!
Best,
View comment · Posted Nov 24, 2020 · Nikita Zdanov
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Nikita Zdanov commented,
Hi Adam,
The Sell <> Support Integration got revamped:
1. You can see all tickets related to a lead or contact (not just Open Tickets) in the Tickets Widget on lead/contact cards.
2. The ticket sync is vastly improved and you will now be able to see all ticket history activity on the lead/contact card.
3. Sell users can CREATE Support Tickets directly from the lead/contact card in the Tickets Widget.
4. Phone numbers are also used now to match tickets to objects in Sell.
Best,
View comment · Posted Nov 23, 2020 · Nikita Zdanov
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