Kai
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Total activity18
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Last activity
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Activity overview
Latest activity by Kai-
Kai commented,
Hi Scot, Adding content blocks in bulk to previously created articles in Zendesk Guide involves several steps. Here's a general guide: Access Zendesk Guide:Log in to your Zendesk Guide account as...
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Kai commented,
Hi Abdelhameed, In Zendesk Sell, you can indeed set up lead assignment rules to distribute leads among a rotation of sales people or place them in an unassigned queue. This ensures a fair distribut...
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Kai commented,
Hi Jon,As of writing, its not yet in the roadmap. I understand that it could be a useful feature. I've marked this conversation as product feedback for review, which means that your input will be ...
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Kai commented,
Hi Jon,As of the moment there is no option to create proactive messages based on events, And yes, it requires messaging. More of this is discussed here.
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Kai commented,
Hi Jon Roncal,As of the moment, dynamic content and placeholder are not currently supported.
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Kai commented,
Hi,As of the moment, there is no native way to make proactive messages disappear after a certain period of time.
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Kai commented,
Hi Vamshi, To assist you better, I've created a ticket on your behalf so we can troubleshoot this issue together. Please check your email for more information.
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Kai commented,
Hi Justin,I'll create a separate ticket for further investigation. Thanks!
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Kai commented,
Hi Amit,Creating TXT records instead of CNAME will not work for Hostmapping, since CNAME is one of the essential records that you need to set up for the host mapping to work as expected. Thanks!
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Kai commented,
Hi Lais,This is possible by creating a subsection where you can create a Category > section > section > section > section > section. Each section can have a maximum of 200 subsections in it. Please...