Nova Dawn
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Last activity
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Activity overview
Latest activity by Nova Dawn-
Nova Dawn commented,
Thanks Julien, good catch - I have updated the article accordingly
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Nova Dawn commented,
The link to Can I create an article template? is broken. However this article is also very helpful: Adding multiple article, section, and category templates to your theme.
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Nova Dawn commented,
From 31 August, 2022, Zendesk will no longer provide support for Basic authentication with Exchange/Office 365 calendar in Sell and Integrating Sell contacts with Microsoft Exchange.
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Nova Dawn created an article,
Sales Engagement Tools (Reach) resource guide
As a sales rep, Sales Engagement Tools (Reach) allows you to find new leads and add information to existing contacts and prospects. This means you can make your workflow far more efficient and eff...
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Nova Dawn created an article,
Useful smart list recipes for sales
The common smart list recipes in this article link to relevant popular smart lists used by sales reps, sales teams, and sales managers. It includes the specific fields for you to add when you cre...
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Nova Dawn created an article,
Adding and viewing smart list fields
You can add smart list fields to your leads, contacts, or deals smart lists to ensure that you get the most relevant information for you to use in your workflow or export as a report. There are m...
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Nova Dawn created an article,
Sell smart lists resource guide
Sell smart lists allow you to gain a lot of overview to your sales pipeline. You can use them to project trends and the win likelihood for closing deals, or to dive deep into information that you...
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Nova Dawn created an article,
Sales smart list fields reference
In Sell, you can create and use smart lists in many different constructions to best suit your workflow and reporting requirements. Smart lists are helpful for staying on top of your communication...
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Nova Dawn created an article,
Editing, deactivating, and deleting Sell sales triggers
You can save sales triggers as Active or Inactive. By default, when you create and save a trigger Sell saves it as inactive. An active trigger evaluates the conditions you've assigned to it each ...
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Nova Dawn created an article,
Popular recipes for Sell sales triggers
The example recipes in this article are common use cases for Sell sales triggers that you can use with your organization to save time and streamline everyone’s workflow. This article includes the...