Nova Dawn
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Total activity399
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Last activity
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Member since
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Following0 users
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Followed by22 users
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Votes1
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Subscriptions87
Activity overview
Latest activity by Nova Dawn-
Nova Dawn commented,
Sell Voice: As of Friday December 16, 2022, Zendesk can no longer guarantee the same number in Sell Voice for a reactivated user if their account has been deactivated for at least three months.
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Nova Dawn commented,
Hi Milos! We've had a look into this. I think perhaps Philip and you may have been in Support, reading the Support article Adding an agent signature to ticket email notifications and then clicked ...
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Nova Dawn created an article,
What's new in Zendesk: August 2022
Click Follow in the What's New section to be notified each month when the What's New is published. Check out what's new in the last month: Admin Center Support Talk Sell Coming soon Also don't m...
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Nova Dawn created an article,
Sell Mobile resource guide
The Zendesk Sell Mobile app for Android and iOS helps sales professionals to sell from anywhere at all. As a sales or field rep, you can be completely mobile with Sell on your phone: updating app...
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Nova Dawn created an article,
Texting with Sell mobile on Android
On the Sell mobile app for Android devices, you can send text messages to your leads and contacts in two ways: directly from your phone, or from Sell. Related articles: Sell Mobile resource gui...
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Nova Dawn created an article,
Texting with Sell mobile on iOS
On the Sell mobile app for iOS devices, you can send text messages to your leads and contacts in two ways: directly from your phone, or from Sell. Related articles: Sell Mobile resource guide T...
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Nova Dawn created an article,
Sell email resource guide
Communicating with Sell allows you to create a workflow that best suits your role and working style. You can do a lot with your email in Sell, including learning how to avoid your emails being ma...
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Nova Dawn commented,
Thanks Julien, good catch - I have updated the article accordingly
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Nova Dawn commented,
The link to Can I create an article template? is broken. However this article is also very helpful: Adding multiple article, section, and category templates to your theme.
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Nova Dawn commented,
From 31 August, 2022, Zendesk will no longer provide support for Basic authentication with Exchange/Office 365 calendar in Sell and Integrating Sell contacts with Microsoft Exchange.