Pablo Kenney
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Total activity26
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Last activity
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Activity overview
Latest activity by Pablo Kenney-
Pablo Kenney commented,
Hi Maheen, I'll send you an email.
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Pablo Kenney commented,
Hi Oliver Tietze, The pod number is still available at /agent/admin/overview. Here's what it looks like in my account.
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Pablo Kenney commented,
Hi Daniel Saldeitis - we have a working POC (Proof of Concept) and are now working on fitting in the work against other priorities. As soon as we have a fixed date, I'll update this thread.
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Pablo Kenney commented,
Hi Jimmy Rufo, that's fair ask. We should be more proactive guiding people on active threads like this one into the appropriate support topics and threads. Thank you.
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Pablo Kenney commented,
Hi folks, My name is Pablo Kenney, and I'm a vice president of product here at Zendesk. I wanted to take a moment to jump into this thread and lay out a few responses on this issue. First, the re...
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Pablo Kenney commented,
Hi Samsung Electronics America, Inc. - IT Account and Jysk IT en del af Sagro I/S - I can't commit to a date for the dashboard at this stage. We're doing work right now to enable retrieving the dat...
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Pablo Kenney commented,
Hi Tino R. you should hear back from the product team soon - I moved this from the original topic to the Guide/Help Center topic to ensure that the right product leaders see this and can respond.
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Pablo Kenney commented,
Hi @... re: attachment limits. @... is correct in his interpretation, if a file attachment is 50mb, then it would count as 50mb towards file storage and 0.1 kb for data storage (the article will be...
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Pablo Kenney commented,
Hi @... - basically yes. Technically, there are parts of Chat and Talk that create tickets and therefore are also affected by these limits, but for most customers Support is the product most affect...
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Pablo Kenney commented,
Hi @... and @... we are in the process of building the storage dashboards, we expect to have this ready towards the end of this year (2021 for future readers - feel free to keep me accountable on t...