Paul Lalonde
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Activity overview
Latest activity by Paul Lalonde-
Paul Lalonde created an article,
Evaluating your account for migration from live chat to messaging
To ensure a smooth transition from live chat to messaging, this article provides some guidelines to help you determine if your account is a good fit for the migration. Companies we surveyed found t...
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Paul Lalonde created an article,
Messaging vs. live chat: Which is right for you?
What's my plan? Note: To use messaging, Zendesk Chat accounts must also have Zendesk Support with the Agent Workspace enabled With Zendesk, you can have conversational experiences with your cus...