Paul Von
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Total activity53
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Last activity
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Activity overview
Latest activity by Paul Von-
Paul Von commented,
Hi Elizabeth Chamberlain! I did some digging based on the information that you provided in the previous post. In this case, Five9 has set their Five9 Plus Adapter app with a setting of autoHide: tr...
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Paul Von commented,
Hi Elizabeth. Thanks for the added details and for the screenshots. The team will take this info and further investigate. I'll reach back out to you once we have identified why this is occurring an...
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Paul Von commented,
Elizabeth Chamberlain thank you for trying Layout Builder and for your patience with me getting back to you on this feedback! Troubleshooting individual apps can have a wide range of possibilities....
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Paul Von commented,
The team is requesting if you may please submit a bug report to Zendesk Support and attach a HAR file. That would help us better troubleshoot the issue. To confirm, does the error message show up ...
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Paul Von commented,
Amie (successcx), Eli Janney, Stephen -- we appreciate the feedback that you've provided above and for your patience with us as we discussed internally how to address this pain point. I may have so...
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Paul Von commented,
Tommy Thank you for submitting this feedback! If I may ask a few additional questions to fully understand the pain point: In terms of permissions, do you mean you want the ability for custom agent...
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Paul Von commented,
Kirill Akimov and Viacheslav Prodan -- thank you both for submitting the feedback to better utilize the empty space in the right hand context panel with the ability to pin apps. The good news is th...
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Paul Von commented,
Thank you for submitting this bug report! The team is investigating the matter and we'll revert once we've identified the issue and solution. Is this error still showing when you visit the Layouts ...
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Paul Von commented,
Carlota Bergillos thanks for the feedback! Improving the column and row sizing behavior within Layout Builder is being tracked as a backlog item for further evaluation in terms of technical feasibi...
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Paul Von created a post,
Help shape the future of Layout Builder -- paid research opportunity for EAP customers
Our UX research team is conducting a study to further understand your UI customization needs as you are exploring the layout builder EAP. By sharing your insights and feedback in a proctored, 45 mi...