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Philipp

Joined Apr 17, 2021

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Last activity Jan 20, 2022

Zendesk Customer Care

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ACTIVITY OVERVIEW

Latest activity by Philipp

Philipp commented,

Community comment Q&A - Help center and community
Hey Anaïs!
 
At this time, there isn't a native way to sort promoted articles to appear in a manual order. Promoted articles would always appear at the top of the section, regardless of the sorting option chosen. You can find more information about it in this article.

View comment · Posted Jan 20, 2022 · Philipp

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Philipp commented,

CommentAdditional ticket channels
Hey Peter! The updates on the notifications list should be coming in real-time - which is basically created in place in order to attend to tickets right away that are not currently open. I'll be creating a ticket on your behalf so we can discuss this a bit further and go from there. Thanks!

View comment · Posted Dec 28, 2021 · Philipp

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Philipp commented,

CommentPerforming calculations
Hey Rudy! There should be a delete option when you navigate to the calculated attribute you created from either Rows/Columns/Explosions, clicking on the "pencil" icon, then it should open the calculations tab with the calculated attribute you created and you should see "Options" button at the top right. I hope this helps!
 

View comment · Posted Nov 15, 2021 · Philipp

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Philipp commented,

Community comment Q&A - Apps and integrations
Hey Evie, have you tested this out using a different browser aside from Google Chrome like what James did and see if you'll still experience an error? If not, we can create a ticket on you behalf and go from there. Thanks!

View comment · Posted Nov 11, 2021 · Philipp

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