Rad
Zendesk Customer Care
-
Total activity18
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes1
-
Subscriptions8
Articles
Votes on activity by Rad-
Can I create a department in Chat when the Zendesk Agent Workspace is enabled?
Question Can I create a department in Chat when Agent Workspace is enabled? Answer If you create a department within Chat and Agent Workspace is enabled, you will be redirected back to Support to c...
-
How can I report on the volume of recovered tickets from the suspended queue?
Question How can I report on the volume of recovered tickets from the suspended queue? Answer Use the metric Recoveries to report the number of deleted tickets that were recovered. This metric is a...